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    Customer Engagement Specialist

    386304BR
    4月 18, 2024
    Lithuania

    摘要

    -Promote Novartis / Sandoz portfolio and services to customers by providing information and education that enables optimized patient outcomes

    About the Role

    Major accountabilities:
    • Promotes Novartis portfolio and services by providing the latest, relevant and authorized data, key messages and disease information to the right customer at the right time, to support HCP decision making and optimize patient outcomes in an ethical way.
    • Leverages all available data sources to create, dynamically prioritize and adapt relevant territory and customer engagement plans.
    • Maintains a deep and current knowledge of industry, TA, competitor and buyer dynamics and focuses effort on priority customer opportunities.
    • Leverages advanced customer engagement skills to deliver high quality customer interactions and maximizing customer experience for the benefit of patients.
    • Behave ethically, comply with regulatory requirements and adhere to Novartis values and behaviours -Reporting of technical complaints / adverse events / special case scenarioses related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
    Key performance indicators:
    • Determined within the business unit / country
    Minimum Requirements:
    Work Experience:
    • Sales in Healthcare / Pharma / related business.
    • Established Network to target Customer Group desirable.
    Skills:
    • NA.
    Languages :
    • English.

    Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

    Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

    Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

    International
    Innovative Medicines
    Lithuania
    Lithuania
    Sales
    Full time
    Regular (Sales)
    No

    Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

    A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
    386304BR

    Customer Engagement Specialist

    Apply to Job

    Source URL: https://www.abardesign.com/careers/career-search/job/details/386304br-customer-engagement-specialist

    List of links present in page
    1. https://www.novartis.com/about/strategy/people-and-culture
    2. https://talentnetwork.novartis.com/network
    3. https://www.novartis.com/careers/benefits-rewards
    4. https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Lithuania/Customer-Engagement-Specialist_386304BR
    5. https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Lithuania/Customer-Engagement-Specialist_386304BR
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